You can purchase up to 5 gift cards or eGifts in one transaction. These can be different amounts and delivered to different addresses, whether eGift via email or physical gift cards via post. If you are a business looking to purchase more than 5 gift cards, please visit our B2B page here.

The minimum amount you can add to one gift card is £5, the maximum is £500.

Unfortunately, we can only accept orders paid for with UK credit or debit card. The website will not accept, or process orders placed from outside the UK and using non-UK credit or debit cards.

Security is extremely important to us. We use technologies to protect your payments and your data so everything you do is completely secure. If you suspect any issues, please contact us right away.

Credit cards can be used to purchase RHS Gift Cards, however, it is worth noting charges may be applied by certain banks. If your bank does apply a charge, this will appear as a separate line on your bank statement and the funds go directly to your bank, not the RHS. These charges may be applied for one of two reasons.

1. Cross-Border Fee: Some banks charge a processing fee (often around 3%).

2. Cash Advance/Quasi-Cash Fee: Because the item purchased was a gift card, some credit card issuers categorize this as a "cash equivalent" transaction and apply a specific fee (often around 3%).

eGifts are emailed immediately and should be in your inbox within the hour, unless you have chosen a specified date in the future. Physical gift cards are posted via courier. Delivery cut offs will apply during peak periods, information will be available on the site when purchasing.

If you choose 'Express Delivery' for a physical gift card, it will be delivered within 1-2 business days, Monday to Friday. Please note if the order is placed after noon (12) on Friday, it is expected to be delivered by Tuesday.

Certain email address domains can cause eGifts to soft bounce upon receipt due to spam filtering. If you suspect this is the case, we recommend you check your spam filter/settings. If this is unsuccessful, we advise that you contact our RHS Gift Card Customer Services team immediately using our Contact Us Form and quote your name and order number (if available).

Yes, there are restrictions. You may use your RHS Gift Card or eGift Card to purchase eligible items at any participating RHS Garden Centres or stores, online at RHS Plants and to purchase RHS Show tickets. Participating Garden Centres can be found here. Participating stores include RHS retail stands at RHS Shows.

The following exclusions apply to your RHS Gift Card or eGift Card: entrance tickets to RHS Gardens, events and food and beverage at RHS Gardens, third-party retail stands and food and beverage at RHS Shows, RHS memberships, RHS courses, to purchase RHS Gift Cards and eGift Cards, RHS Malvern Spring Festival tickets and RHS Partner Gardens.

You can purchase any items in our participating RHS Garden Centres and stores with your RHS gift cards and eGifts. Please note Gift cards cannot be used to purchase other Gift cards. If you are unsure, please speak to a member of staff in store, or submit your query through the Contact Us Form.

Yes, when you use your RHS Gift card and eGift the amount of your purchase will be deducted from the balance. The remaining balance may be applied to future purchases. Cash change will not be given. You can check your balance here. Please note, your gift card must still be in date to check the balance.

No, the balance will remain on your RHS Gift card or eGift for 24 months from the original purchase of the Gift Card. Please note, the balance on your RHS Gift card or eGift Card will expire after 24 months.

Yes, the RHS Gift Card and eGift Card is treated as a payment method so can be used alongside other tenders. We will also accept RHS Gift Cards and eGift Cards alongside RHS paper vouchers in our Garden Centres and The Plant Space.

Online, we will accept RHS Gift Cards, eGift Cards and card payments in one transaction. We cannot accept RHS Gift Cards and eGift Cards and RHS paper vouchers in the same transaction. If you would like to use the old paper RHS vouchers, please follow the process here.

You can redeem up to 5 RHS Gift Cards or eGift Cards in one transaction in our participating garden centres and stores, online at RHS Plants and online when purchasing RHS Shows tickets.

Simply click here. You will need your RHS Gift Card or eGift Card number to hand. For physical Gift Cards this can be found on the back of the card. For eGift Cards, you can find it in the email.

No. Refunds will not be given for the purchase of a RHS Gift card or eGift Card. We cannot exchange your RHS Gift Card or eGift Card for cash.